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How to reset a forgotten password

If you forgot your PROKON password you can reset it in the Web Portal.

1. Go to https://web.prokon.com/ and click Login

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2. Click Forgot Password

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3. Enter your registered email address

4. Click Reset Password

 

 

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5. Check your e-mail and click Reset to open a new tab in your web browser

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6. Enter the new password

7. Re-enter the new password

8. Click Change Password

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The new password can now be used to login to the PROKON Web Portal and Lima Desktop App.

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