How to reset a forgotten password

If you forgot your PROKON password you can reset it in the Web Portal.

1. Go to https://web.prokon.com/ and click Login

2. Click Forgot Password

3. Enter your registered email address

4. Click Reset Password

 

 

5. Check your e-mail and click Reset to open a new tab in your web browser

6. Enter the new password

7. Re-enter the new password

8. Click Change Password

The new password can now be used to login to the PROKON Web Portal and Lima Desktop App.