Have a Question?
Categories
< All Topics
Print

Troubleshooting Connection Problems

License Manager requires internet access to communicate with the license server. Various external factors can interfere with communication, including firewalls, antivirus software, and proxy servers. A connection troubleshooter is available to help diagnose internet connection issues. Part of the testing process is to ping a list of websites and the result of these serve as a guide to solve common issues.

2022 05 06 14 00 59

From experience, we’ve seen that most connection issues can be solved by creating exceptions in your firewall and/or antivirus rules.

For more information, see the help file (press F1 while in License Manager).

Tags:
Table of Contents