WELCOME TO PROKON’S NEW LICENSE MANAGER
LIMA
License Manager Software Management Tool
PROKON Licensing Tool
Lima is here to optimize how you manage your PROKON software. You can now log in to the new Web portal to manage license Set Users. Lima provides a streamlined approach to license security and flexibility.
LIMA WEBINAR
LIMA FREQUENTLY ASKED QUESTIONS
How do I upgrade?
When your account administrator adds you to the new license system, run a Live Update (found in Calcpad) to install Lima (new License Manager). Follow the instructions that you will receive via e-mail.
By when do I need to upgrade?
Anyone renewing their annual license will automatically be moved to the new system. Alternatively, you have until the end of October 2022 to update.
How will it affect me if I do not upgrade?
You can continue working as normal until the update deadline of end of October 2022.
Is there a help file within Lima?
Yes, click the Help button in Lima to launch the Help file.
Do I still login via the Prokon Calcpad?
After you run a Live Update, you can log in to Lima. Launch Lima from PROKON Calcpad.
How does an Account Administrator add users to an account in Lima?
Log into the online portal https://web.prokon.com/.
Will Lima indicate a list of all registered and logged in users?
A list of logged-in users can be seen in Prokon Web (https://web.prokon.com/)
Will current users of licenses need to register again, or will license data be transferred automatically to Lima?
Account Administrators will be added by PROKON.
License Managers are assigned by Account Administrators.
Users will need to be registered as Set Users on Lima. The account administrator and license manager(s) will do this per company.
Users will have access to sets assigned to them.
Are there certain actions that only PROKON staff will be able to assist with for clients (changing of admin e-mail addresses in the previous license manager etc.)?
Only Account Administrators will be loaded by PROKON.
Will I be able to work with any available license set?
License Managers assign Set Users to specific license sets. If you’ve been assigned to a license set(s), you choose which set(s) to work with.
How can I troubleshoot my Lima connection?
You can use the connection troubleshooter inside Lima to diagnose connection issues.
What is the difference between license user, manager, admin, etc.?
See relevant information in the License System User Guide & Lima’s helpfile.
Who can add or remove users to, and from a license?
Users are managed by the License Manager.
How do I select a license set with Lima?
Open Lima > Licenses tab, select the License Set you are interested in, click on apply.
Can a user reset his/her own password? How do they do it?
You can reset your password by going to Prokon web (https://web.prokon.com/) and click on Forgot Password.
Is there an option to automatically login every time Prokon is opened, or does one need to login manually?
Select option as per preference example: Keep me authenticated
Can I have more than one registered account and switch between accounts with Lima (e.g., student account and commercial account)?
License sets can be consumed from multiple license numbers, if all the licenses are of type Commercial.